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Broker Client Activity Statements

If you are a Broker Master with non-disclosed clients, you can specify delivery settings for your clients' statements on the Delivery Settings for Broker Client Activity Statements page.

You can specify these delivery settings:

• Enable FTP delivery of daily and monthly client activity statements. Daily statements are delivered only when there is activity in the client account.
• Select a language other than English.

Who can access the Delivery Settings for Broker Client Activity Statements page?

You can access this page if you are a Non-Disclosed Broker Master User.

To specify delivery settings

1. FTP is the default delivery method for broker client activity statements. You must send a request to us to enable FTP delivery. To do this, click Support, then create a ticket in the Message Center to send your request to us.
2. When FTP delivery has been enabled, log into Account Management, then click Reports > Settings > Broker Client Activity Statements.

The Delivery Settings for Broker Client Activity Statements page opens.

3. Select a language from the Language drop-down.

• While we use English as the default language for Activity Statements for legal purposes, you have the option of selecting a different language. If you select a different language, we will provide statements in two languages, English, and your selected language.

4. Select the Enable Delivery check box to enable delivery of Daily and Monthly Client Activity Statements to the Master account. Daily statements are delivered only when there is activity in the client account.